CloudWorks 360 Privacy Policy

Last Updated: 24 April 2025

At CloudWorks 360, your privacy matters. This policy explains how we collect, use, and protect your information when you use our website and services.

1. What Information We Collect

When you interact with us — for example, by filling out a contact form, starting a free trial, or subscribing to updates — we may collect:

  • Your name
  • Your email address
  • Your phone number
  • Your company name
  • Any message or data you submit voluntarily

We may also collect non-identifiable information such as your browser type, pages visited, and time spent on the site (via analytics tools).

2. How We Use Your Information

We collect this information to:

  • Respond to your enquiries and provide support
  • Deliver services you’ve requested (e.g. free trials, demos)
  • Improve our website and user experience
  • Send occasional product or service updates (only if you’ve opted in)

3. Sharing Your Information

We do not sell your data.
We may share your data only with trusted service providers (e.g. CRM, helpdesk, email providers) who help us deliver services — and only where required.

All data is handled in compliance with Australian Privacy Principles (APPs) and applicable data laws.

4. Data Storage and Security

Your data is stored securely using reputable hosting and software platforms. We take all reasonable steps to protect your information from misuse, loss, or unauthorised access.

5. Your Rights

You have the right to:

  • Request access to the information we hold about you
  • Ask for corrections if your information is inaccurate
  • Withdraw consent to future contact at any time

To request any of the above, please email us at 360@cloudworks360.com.au.

6. Cookies and Analytics

Our website may use cookies or third-party tools (e.g. Google Analytics) to understand how you use the site. This helps us improve performance and user experience.

You can disable cookies in your browser settings at any time.

7. Contact Us

If you have questions about this policy or how we handle your data, please contact:

CloudWorks 360
Email: 360@cloudworks360.com.au
Location: Perth, Western Australia

8. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to check this page periodically to stay informed.